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人才推荐 | 15年海外工作经验,国际酒店服务与管理学专业

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李婵

#15年海外工作经验+5年国内工作经验#

求职意向:

企业品牌管理/商务英语对接/活动策划执行


期望城市:

深圳/广州/上海/云南


教育背景:

奥克兰理工大学 国际酒店服务与管理学士学位


工作经历:

深圳华影数美科技有限公司 | 项目ae客户经理 | 2022.10-2023.02

  • 企业宣传片项目兼职工作

  • 具体对接“广东中烟产品宣传片”

  • 负责进行项目的双向沟通、跟踪、汇报,准确及时传达客户需求

  • 及时跟踪及处理客户反馈,维护客户关系


深圳农商集团有限公司 | 策划经理 | 2020.04-2022.07

  • 集团公司品牌部分公司负责人,管理策划设计团队员工日常工作

  • 集团全国各项目/分公司活动需求,负责协助统筹、策划、创意、落地执行工作:奠基仪式、开业典礼、营销活动 、客户答谢宴等

  • 按集团领导要求,协助总部制定完成集团品牌年度策略、推广策划方案和集团品牌管理中心制度方案

  • 负责集团旗下7大子公司品牌日常运营管理 (展厅设计策划、公众号、官网运营,品牌形象视觉设计、推广物料设计、集团礼品定制等维护管理工作)

  • 负责组织子公司、项目公司年度/季度策划推广工作计划监督与执行情况及成果审核工作

  • 组织和管理各大供应商

  • 负责组织维护400个集团品牌商标管理工作

  • 负责组织收集更新集团与项目公司的宣传资料 (ppt、简介、图片、宣传片、素材库) ;负责整理各品牌广告创作指引素材库,并监督落实

  • 负责拓展供应商渠道的管理维护及子公司及项目公司品牌关系维护,有一定行业资源

  • 负责品牌中心旗下20人团队 (含项目地员工) 搭建、面试、培养、管理及考核工作

  • 领导安排的其它工作事项


Anemax Property Management Ltd. | 物业管理经理 | 2016.08-2019.11

  • 根据公司运营方向,管理公司旗下300套物业,其中包括60套农庄别墅,100套新西兰奥克兰市中心高档公寓

  • 负责沟通及维系的客户群体,提供优质的一对一客户体验

  • 跟进所有物业事宜,协调整合各方资源, 推广品牌效应

  • 自行开发客户资源,维护客户关系

  • 定期客户回访,物业检查,制定报告提交


深圳市前海创意影视动画科技有限公司 | 运营总监 | 2014.10-2016.06

  • 负责根据企业运营方向,定制企业发展目标,推动各项业务发展,提升营运效益,确保运营目标的实现

  • 团队的搭建及培训,监督管理公司员工的工作积极性和专业性

  • 负责影视动画项目策划方案的制定与项目管理和推进

  • 协调整合各方资源,对项目进行全流程的组织统筹。


广州尚吉丽景文化传播有限公司 | 活动执行总监 | 2014.05-2014.09

  • 负责活动方案的策划和执行监督,包括确认和执行活动方案

  • 对活动全流程进行组织统筹协调

  • 整合各方资源,沟通、协调,物料的调度等工作

  • 并作为英语翻译处理外籍雇员的协调和管理工作

  • 接待国际一线国际明星,对接处理活动所需。


QBE澳大利亚国际保险公司 | 国际商业保险 | 2010.11-2014.01

  • 全面负责新西兰奥克兰大区域经理处理日常工作行程与商务关系及工作安排

  • 协助负责完成大型商业保险方案的制定与落实

  • 检查及校对最终保险合同及对接客户

  • 协助经理维护客户及商务对接。


新西兰奥兰克希尔顿国际大酒店 | 酒店餐厅经理 | 2005.12-2008.06

  • 负责酒店餐饮部客人就餐的统筹安排与管理工作

  • 确保酒店餐厅准时准点开门营业, 处理所有突发事件

  • 负责大型 ( 500人以上) 宴会 、高级私人定制宴会项目统筹策划 、资源协调与执行安排工作

  • 负责酒店餐厅员工的排班管理及工作安排

  • 管理团队的咖啡培训,及业务培训

  • 每天严格结算经验收入,制作收支平衡表, 提交现金到财务部门

  • 2007年到2008年,兼职酒店人力资源部助理工作,根据公司品牌要求参与员工培训工作及酒店品牌宣传培训工作


资格证书:

  • 雅思6.0分

  • 高级营养师




Li Chan

#20 years of working experience#

Job Intention:

Brand PR/Planing Executive Manager/Event Manager


City:

Shenzhen/Shanghai/Guangzhou/Yunnan


Education:

Auckland University of Technology(2007-2009)

Undergraduate:International Hospitality Hotel Management


Work Experience:

Shenzhen Huaying Shumei Technology Co., LTD | Project Account Executive Manager |  October 2022-February 2023

  • Part-time job in the corporate promotional video project.

  • Specific docking with Guangdong Chinese Tobacco Product Promotional Video.

  • In charge of two-way communication, tracking and reporting of projects, and conveying customer needs accurately and timely.

  • Timely tracking and handling customer feedback, and maintaining customer relations.


Shenzhen Rural Commercial Group Co., Ltd | Planning Executive Manager | April 2020-July 2022

  • Head of the brand part of the group company, Management, planning and design of the team daily work;

  • In charge of assisting overall planning, planning, creativity and implementation according to the requirements of all projects or branches of the group nationwide: foundation laying ceremony, opening ceremony, marketing activities, customer appreciation banquet, etc.

  • Assisting the headquarters to formulate and complete the group's annual brand strategy, promotion planning plan and the group brand management center system plan according to the requirements of group leaders;

  • In charge of the daily operation management of the seven subsidiaries of the group (exhibition hall design and planning, official account, official website operation, maintenance and management of brand image visual design, promotion material design, group gift customization, etc.)

  • Organizing the annual or quarterly supervision and implementation of the planning and promotion plan of subsidiaries and the project company;

  • Organizing and managing the major suppliers;

  • Organizing and maintaining the management of 400 group brand trademarks;

  • Collecting and updating the publicity materials of the group and the project company (ppt, brief introduction, pictures, promotional videos and material library); In charge of sorting out the material library of various brand advertising creation guidelines, and supervising the implementation;

  • In charge of the management and maintenance of supplier channels and brand relationship maintenance between subsidiaries and project companies; Having certain industry resources;

  • In charge of the construction, interview, training, management and assessment of 20 teams (including project site employees) under the brand center;

  • Other work matters arranged by leaders.


Anemax Property Management Ltd. | Property Management Manager | August 2016-November 2019 

  • Managing 300 properties according to the company's operation direction, including 60 farm villas and 100 high-end apartments in central Auckland, New Zealand.

  • In charge of communication and maintenance of customer groups, and providing high-quality one-to-one customer experience.

  • Following up all property matters, coordinating and integrating all resources, and promoting the brand effect.

  • Developing customer resources and maintaining customer relations.

  • Regular customer return visits, property inspection, and the formulation and report submission.


Shenzhen Qianhai Chuangyi Film and Television Animation Technology Co., LTD | Cheif Operating Officer | October 2014-June 2016

  • In charge of customizing enterprise development goals according to the direction of enterprise operation, promoting the development of various businesses, improving operating efficiency, and ensuring the realization of operation objectives.

  • Team building and training, supervising and managing the working enthusiasm and professionalism of the company's employees.

  • n charge of the formulation of film and television animation project planning scheme and project management and promotion.

  • Coordinating and integrating resources from all parties, and organizing and coordinating the whole process of the project.


Guangzhou Shangji Lijing Culture Communication Co., Ltd | Executive Director of Events | May 2014-September 2014 

  • In charge of the planning and implementation supervision of the activity program, including the confirmation and implementation of the activity program.

  • Organizing, planning and coordinating the whole process of the activities.

  • Integrating all kinds of resources, communication, coordination, material scheduling, etc.

  • Handling the coordination and management of foreign employees as an English translator.

  • Receiving international first-list famous stars, connecting and dealing with the needs of activities.


QBE Australia International Insurance Company | Regional Manager Assistant | November 2010-January 2014 

  • Fully in charge of the regional managing of Auckland, New Zealand for the daily work schedule, business relations and work arrangement.

  • Assisting in the formulation and implementation of large commercial insurance schemes.

  • Checking and proofreading the final insurance contract and connect with customers.

  • Assisting the manager to maintain customer and business docking.


The Hilton International Hotel, Auckland, New Zealand | Hotel Restaurant Assistant Manager |  December 2005-June 2008

  • In charge of the overall arrangement and management of guests in the hotel food and beverage department.

  • Ensuring that the hotel restaurant opens on time and deal with all emergencies.

  • In charge of the overall planning, resources coordination and implementation arrangement of large-scale (more than 500 people ) banquet and senior private customized banquet projects.

  • In charge of the scheduling management and work arrangement of the hotel restaurant staff.

  • Coffee training and business training of the management team.

  • Strictly settling empirical income every day, making balance even sheet, and submitting cash to the financial department.

  • From 2007 to 2008, working at part time as an assistant in the human resources department of the hotel, and participating in staff training and hotel brand publicity and training according to the company's brand requirements.


Certificate:

  • IELTS 6.0

  • Senior Nutritionist


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